Frontline organizations as experimental settings for policy change: why public management matters even more

Anat Gofen, Oliver Meza, Profesor Investigador Titular de la División de Administración Pública del CIDE,  y Carlos Moreno-Jaimes escribieron el artículo Frontline organizations as experimental settings for policy change: why public management matters even more en la revista Public Management Review.

 

Abstract

Termed here as Street-Level Policy Innovation, this study shifts attention to public managers’ role in policy change processes during which local street-level implementation adaptations are later formally adopted as a new policy instrument. The study develops an analytical framework drawing on the case of the Free Sidewalk program in Mexico. In summary three processes emerge such as the re-design of implementation arrangements, the accumulation of evidence, and the adoption of the experimented instrument as a formal policy change. The article contributes to understanding the role of frontline organizations as settings where managers explore, experience, and experiment with new policy instruments.

 

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