Acting out or playing along: A typology of citizens’ low trust responses to public organizations
Rik Peeters y Mauricio Dussauge, Profesores Investigadores Titulares de la División de Administración Pública del CIDE, escribieron el artículo Acting out or playing along: A typology of citizens’ low trust responses to public organizations en la revista Governance. Abstract Working under the assumption that societal pockets of low trust in government are likely to proliferate, this
- Published in Investigaciones
Taking the bite out of administrative burdens
Rik Peeters y Sergio Campos, Profesor Investigador Titular y Profesor Investigador Visitante de la División de Administración Pública del CIDE, escribieron el artículo Taking the bite out of administrative burdens en la revista Governance. Abstract Despite taking the citizen experience of policy implementation as starting point for analysis, the literature on administrative burdens has mostly portrayed
- Published in Investigaciones
Policy improvisation: How frontline workers cope with public service gaps in developing countries-The case of Mexico’s Prospera program
Rik Peeters, Profesor Investigador Titular de la División de Administración Pública del CIDE, y Sergio A. Campos, escribieron el artículo Policy improvisation: How frontline workers cope with public service gaps in developing countries-The case of Mexico’s Prospera program en la revista Public Administration and Development. Abstract How do frontline workers behave when they are, from one day
- Published in Investigaciones
A cascade of exclusion: administrative burdens and access to citizenship in the case of Argentina’s National Identity Document
Mariana Chudnovsky y Rik Peeters, Profesores Investigadores Titulares de la División de Administración Pública del CIDE, escribieron el artículo A cascade of exclusion: administrative burdens and access to citizenship in the case of Argentina’s National Identity Document en la revista International Review of Administrative Sciences. Abstract Administrative burdens can hinder people’s social, political and economic participation.
- Published in Investigaciones
The unequal distribution of administrative burden: A framework and an illustrative case study for understanding variation in people’s experience of burdens
Mariana Chudnovsky y Rik Peeters, Profesores Investigadores Titulares de la División de Administración Pública, escriberon The unequal distribution of administrative burden: A framework and an illustrative case study for understanding variation in people’s experience of burdens, en la revista Social Policy Administration. Abstract: Recent studies have demonstrated that administrative burdens often reinforce existing social inequalities.
- Published in Investigaciones
Administrative errors and the burden of correction and consequence: how information technology exacerbates the consequences of bureaucratic mistakes for citizens
Rik Peeters, Profesor Investigador Titular de la División de Administración Pública, y Arjan Widlak escribieron Administrative errors and the burden of correction and consequence: how information technology exacerbates the consequences of bureaucratic mistakes for citizens, en International Journal Electronic Governance. Abstract: Administrative errors are an overlooked cause of administrative burdens. Citizens face costs in
- Published in Investigaciones
Gaming the system: Responses to dissatisfaction with public services beyond exit and voice
Rik Peeters y Oliver Meza, Profesores Investigadores Titulares de la División de Administración Pública del CIDE, así como Anat Gofen escribieron el artículo Gaming the system: Responses to dissatisfaction with public services beyond exit and voice publicado en la revista Public Administration. Abstract Citizens’ responses to dissatisfaction with public services are often portrayed as following one
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La economía política de las cargas administrativas: un marco teórico para analizar los orígenes organizativos de las cargas administrativas
El Dr. Rik Peeters, profesor-investigador de la División de Administración Pública del Centro de Investigación y Docencia Económicas, escribió un artículo en el cual analiza los orígenes de la carga administrativa, sin enfocarse únicamente en el acceso de los ciudadanos a los beneficios y servicios; analiza su nivel de formalidad e intencionalidad, la carga administrativa,
- Published in Investigaciones